JBM MERIT intelligent epos solutions provide a Global Leading Hotel Management Solution, called Optima, in over 2000 properties worldwide. Optima delivers advances to the hotel industry with a system designed by hotel professionals.
1.Property Management System
Optima Hotel Property Management System is the complete reservations package. It places all the vital information needed for optimum operation at the manager’s fingertips. Optima PMS is a profitable marketing tool, as it captures a wide range of data needed to make the correct marketing decisions. Information analysis is simple, quick and precise, emphasizing revenues, budgets and yearly comparisons in combination with data of occupancy, segmentation and other guest information.
2.Revenue & Yield Management
Optima’s cultured Revenue Management system is one of its major strengths. This is the practice of selling the right room, to the right client for the right price at the right time.
3.Two way Real Time online interface to all Global Connections
Optima Global Connection is a revolutionary two way real time online interface between Optima Property Management System to all Global Connections GDS (Global Distribution System) and IDS (Internet Distribution System ). This allows seamless integration between Optima Property Management System and the various global booking channels such as Booking.com, Expedia, HRS, Avvio, Siteminder and Net.Affinity among a host of others.
4.Web & Mobile Interactive Booking Engine
Optima’s Web & Mobile Interactive Booking Engine is a two way real time connection between Optima Property Management System and the hotel’s home booking site.
5.Optima Events, Conference & Banqueting
Optima Events, Conference & Banqueting Module shares the same database as the Optima Property Management System which provides seamless integration, enabling comprehensive management of the hotels events.
6.Oscar Guest Service Center & Housekeeping
Oscar is a conceptual breakthrough in the managements approach to guest requests and queries.
7.Customer Relationship Management
Optima Customer Relationship Management gathers and manages information on hotel guests, travel agents and companies, market segments, groups and sources of business.
8.Extensive Intelligent Reporting
The Extensive Intelligent Reporting module comprises of a large suite of drill down reports available in Optima; this also includes advanced report generators.
The Optima Accounts Receivable module is utilised when an invoice is closed in the Optima Front Office system for later payment, a record is automatically created in the Account Receivable.
10.Onetap Point of Sale
Onetap POS is fully integrated with Optima Property Management System and Optima Events using one single image database with no interfaces.
11.Optima Manager on the Go – Available on all mobile devices
Optima Manager on the Go allows the user to remotely view the hotels availability for any day including percentage of occupancy, average rate, yield level, restrictions, remarks and pickup of the last 3 days.
12.Optima Go Green
This allows advance check-in which can be done on the Internet or Smart-phones up to 24 hours before arrival, avoids the need to print registration cards and speeds up the check-in process at the hotel.
13.Optima Self Service
Guests have the freedom to complete their registration form, upgrade their room type with full or special price, select room features, purchase additional services and complete the check-in process by receiving their encoded keycard.