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Hospitality Consulting
Distribution Audit & Strategy
A strategic look is taken at the hotels overall distribution strategies, both online and off line, in order to provide a clear understanding of the opportunities for growth in room sales. This service can be incorporated into our overall delivery of PMS & POS solutions to an individual hotel or group of hotels and includes;
- Direct Hotel Sales (phone) - performance, positioning & opportunities
- GDS (Global Distribution System) - performance, positioning & opportunities
- Online - performance, positioning & opportunities
- Domestic Group or International Brand opportunities
- Internet Marketing Services, including Website design, optimisation & or SEM campaigns
Management Solutions Strategy
Offered to new or existing customers we complete an Audit of the business operation in order to make recommendations specific to the properties requirements in the area of Point of Sale Management and or Property Management Solutions. We provide a fully integrated system supported through stable & industry tested interfaces.
- Food & Beverage operational review
- Complete distribution audit
- Recommendations on enhancement to POS or upgrading to new POS system
- PMS solution and products relevant to business size / type
Business Solutions Design
Once the needs of an individual property are identified and agreed we would go to work on providing the correct suite of solutions for the business. Solutions are provided with the user in mind but more importantly to ensure greater performance at the property which in turn should ensure greater profitability.
Point of Sale solutions
Property Management System Solutions
- Appropriate Optima line of products
- Online booking solutions
- SMS marketing solution
- B2B interface to online intermediaries
- B2B interface to GDS
- Loyalty Club solution
Continuous Business Improvement
To support some of our unique and excellent features in the Silverbyte Optima Property Management System we offer ongoing business support services that include;
- Yield Management implementation and coaching
- Continued development of property direct online sales
- Maximising productivity of your business solutions (PMS & POS)
- Training programme for both Management & staff in order to enhance profitability
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